Election Management and Testing
History of Support Emails
History of Support Emails We have added a new feature to our software so that you can view and manage Voter Help Requests in the Voting Manager. To find the history of support emails, go to the dashboard of your Voting Manager and click "Support ...
How is the Help Form on my Voting Site Managed?
90% of all Help Requests are handled by the system and an automated support email with the voter's credentials is sent to the voter. The system will match the voter with his/her credentials based on the email entered into the HELP Form. If there is ...
What is an election snapshot?
An Election Snapshot is an archive your election results and voting record for review at a later date. When a snapshot is generated, it captures the election data and results at that specific date and time. To generate an election snapshot, navigate ...
How to Manage Your Annual Subscription
If you have purchased an annual subscription, you will be able to run unlimited, non-concurrent elections for one year. In the voting manager, you will have a navigation option titled MY ELECTIONS to manage past elections and create new ones. Here is ...
How do I Test my Vote Process?
Steps to Test Your Election Process: 1) Turn On Test Mode From the Dashboard, on the top right hand side is a button that displays the current Testing Mode status.Here, we turned Testing Mode On by clicking the Test Mode Off toggle button. The orange ...
How do I Reopen a Ballot?
In the case where a person has accidentally voted for the wrong person, abstained from everything, or made any other mistake while voting, their ballot can be re-opened to cast again. Navigate to RESULTS > WHO’S VOTED. Search for the voter to ...