Why do I see a red alert button? What are admin alerts?
Periodically AV will push alerts for you the election administrator to read. These alerts may pertain to:- System availability or scheduled maintenance
- Feature changes or updates in the software
- Technical issue on our end we wish to notify you about as it may impact your service in some way
- Tips for better managing your election
If there are alerts you have missed, the Admin Alert Button (top righthand side of the portal) will be lit up RED and contain a # of missed alerts (A.) The most recent unread alerts will be displayed on the Admin Dashboard (B.).
Simply tap the red alert button (A.) to see a list of the alerts. If the button is white, then you have NO unread alerts.
To get rid of all of the alerts either click on them individually and then click Mark as Read (C.) or you can click on the Mark all as read button (D.)
This alert inbox itself will not impact your election management process or your election.
Related Articles
Why can't voters on an iPhone see my election?
iPhone users will normally use the Safari web browser. If a voter cannot get to a webpage, they will likely get a white screen where the page will not load. You should check to see if they have an internet connection and can reach any other website. ...
Can I Have Multiple Administrators and Limit What They Can Do?
Yes, we can create additional -or edit current- admin accounts for your election, with set permissions. Please contact support@associationvoting.com and we will set up your additional administrators with the information you provide (name, email, ...
Why Don’t I See All my Voters?
If you do not see all your voters directly after CSV upload, it may be that some were rejected. From the side navigation, navigate on VOTERS > UPLOAD CSV. If you scroll to the bottom, it will show your upload history, including a rejected or excluded ...
How do I see Voter login failures, Why Can't My Voter Login to the Election?
If your voter is stating their login credentials are not working or they are recieving a login credential error such as "unrecognized credentials", the error may be related to the voter's entry of their credentials. You can check the Recent Login ...
How to preview the Ballot and / or Proxy Selection screen in the admin. portal.
To see your ballot or your proxy selection preview screen, from the side menu goto Ballot > Preview. If you have a proxy selection and a ballot, you will be able to view both by toggling between the Proxy and the Directed Ballot tabs at the top of ...