Why Can’t I Have More than 5000 Voters?
Our voting plans are based on the number of voters. If your organization has over 5000 members, please contact support@associationvoting.com to update your plan appropriately.
Related Articles
Why Don’t I See All my Voters?
If you do not see all your voters directly after CSV upload, it may be that some were rejected. From the side navigation, navigate on VOTERS > UPLOAD CSV. If you scroll to the bottom, it will show your upload history, including a rejected or excluded ...
Upload multiple email address for a single voter
A voter may have a primary and secondary email address as well as a tetiary email address, etc EXAMPLES OF WHEN MULTIPLE EMAIL ADDRESSES WOULD OCCUR IN AN ELECTION: Multiple owners of a single unit in an HOA / POA Election: When only one vote can be ...
How to add a voter (or a couple of them)!
Sometimes you forget to add one or two people for voting or there are some new members you’re your organization! It is really easy to add individuals without making a whole new excel.CSV file to upload. This method of course is recommended if you ...
Uploading Voters CSV Help Guide & Demonstration Video
Please find below a link to our Uploading Voters CSV User Guide & our video demonstration of Uploading Voters to the election site. The guide includes instructions for uploading voters to your election, and troubleshooting issues. Please follow the ...
How do I see Voter login failures, Why Can't My Voter Login to the Election?
If your voter is stating their login credentials are not working or they are recieving a login credential error such as "unrecognized credentials", the error may be related to the voter's entry of their credentials. You can check the Recent Login ...