What voter credentials are best for my election?

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• How Do I Resend a Voter’s Login Credentials?

  The best way to send credentials to an individual voter whose email is in your voter database is to use the automated credential retrieval. Here's what to do: Go to your voting site (where the voters sign in). Tap the "HELP" link in the navigation ...

• Upload multiple email address for a single voter

  A voter may have a primary and secondary email address as well as a tetiary email address, etc EXAMPLES OF WHEN MULTIPLE EMAIL ADDRESSES WOULD OCCUR IN AN ELECTION: Multiple owners of a single unit in an HOA / POA Election: When only one vote can be ...

• How do I see Voter login failures, Why Can't My Voter Login to the Election?

  If your voter is stating their login credentials are not working or they are recieving a login credential error such as "unrecognized credentials", the error may be related to the voter's entry of their credentials. You can check the Recent Login ...

• What do I do if my election started but I forgot to turn test mode off?

  If you have forgotten to turn test mode off and voters have already cast ballots, please contact us at support@associationvoting.com to assist you. Why can't I just turn test mode off if my election has already started? When test mode is turned off, ...

• How to avoid voter apathy and increase voter turnout

  Many organizations grapple with voter apathy. While it can be problematic for an organization whose bylaws require a quorum, it can be detrimental to the operation of the association. Here is a list of suggestions to help increase voter turnout: ...