What should I use as the Support Email?

What should I use as the Support Email?

Configuration > Support Email

AV provides an automated 24/7 support form to help valid voters receive login credentials. Your Voting Manager will receive a copy of these support email requests from your voters.  All other support requests are forwarded to the “Support email” address/s provided here. Separate multiple email addresses with a comma. Typically the requests are from invalid voters looking for access to the election. (E.G. A past member who was not included on the Valid Voter List. ) Your staff will be able to add and delete voters in the Voting Manager.



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