How do I resend my email campaign or an email to an individual voter?
Resend the email to all voters
You can resend an email announcement easily via the Email Announcement -> Browse Campaigns section. For details on how you resend the whole campaign, please see this demonstration video: https://youtu.be/CeORNDbQ3pk
Resend the email to an individual voter
If you want to resend the email announcement to a single voter, please see the below instructions.
- Go to Email Announcement -> Browse Campaigns on the side navigation pane
- Select your campaign by tapping View on the campaign of interest. In the below screen capture the campaign is "Announcement Email"
- From the Campaign details screen, search for the voter's email. Once found, select the send again button. See screen capture below.
Note: if you don't see a send again button, your email address may be invalid and require an updated or fixed email address for the voter. To update the email address, select the Edit Voter button.
Note: If you do NOT have email credits, you will not be able to resend emails. Contact Support@associationvoting.com if you require more email credits.
Related Articles
Via the Email Campaign section "How do I resend the email to those that failed to receive it?"
To resend emails to voters with failed email addresses such as (invalid, bounced, blocked), you will need to update the voter's email address prior to resending the email announcement. For more details, please see this How To Video: ...
How do I resend the email to newly added voters?
Once an announcement is sent, the system keeps track of which voters were sent the announcement at which email addresses. If you add voters or change/correct voter emails, and you want to have them receive that same announcement, do the following: 1. ...
Duplicate and Resend an Election Email Instructional Video
If you have purchased our email announcement service (or reminder email service), this video explains how to duplicate a sent email and schedule to resend the email campaign. Video Link: https://youtu.be/Gr3MUljQTqI NOTE: To duplicate an announcement ...
How Do I Resend a Voter’s Login Credentials?
The best way to send credentials to an individual voter whose email is in your voter database is to use the automated credential retrieval. Here's what to do: Go to your voting site (where the voters sign in). Tap the "HELP" link in the navigation ...
Email Campaign Status Definitions
The browse campaigns screen shows multiple columns to understand the status of the messages in the campaign. Click here to view the Email Announcements Status Definitions ACTIONS TO IMPROVE YOUR DELIVERY RATE OF YOUR EMAIL 1 Please upload an ...