Email Campaign Status Definitions

Email Campaign Status Definitions

The browse campaigns screen shows multiple columns to understand the status of the messages in the campaign.

Click here to view the Email Announcements Status Definitions

ACTIONS TO IMPROVE YOUR DELIVERY RATE OF YOUR EMAIL
1    Please upload an up-to-date email list to the election admin portal.  If email addresses bounce for your delivery of your Newsletter, then the same email will bounce for AV.  
2    Be sure to have your members add announcement@associationvoting.com to their email address book to avoid the announcement from going to their junk mail or get
blocked by their spam filter.   Communicate this instruction in multiple mediums.  Via your newsletter or member email and include the information on your website with your election details and candidate bios. 


    • Related Articles

    • Via the Email Campaign section "How do I resend the email to those that failed to receive it?"

      To resend emails to voters with failed email addresses such as (invalid, bounced, blocked), you will need to update the voter's email address prior to resending the email announcement. For more details, please see this How To Video: ...

    • Email Credit Limit Error & I can't create a campaign.

      If you can't create a campaign because you don't have enough email credits to include all of the email addresses in the target you selected, please contact support. You may need to purchase additional email campaigns or there may be an error. Contact ...

    • How do I resend my email campaign or an email to an individual voter?

      Resend the email to all voters You can resend an email announcement easily via the Email Announcement -> Browse Campaigns section. For details on how you resend the whole campaign, please see this demonstration video: https://youtu.be/CeORNDbQ3pk ...

    • History of Support Emails

      History of Support Emails We have added a new feature to our software so that you can view and manage Voter Help Requests in the Voting Manager. To find the history of support emails, go to the dashboard of your Voting Manager and click "Support ...

    • How to Edit Email Templates

      In the Main Navigation, go to Email Announcements > Email Templates to reach the Template Editor page. On this page, you can select an email template to edit. At the top of the page, there will be an Email Template field with a drop down menu ...