Additional Support | Help needed
We apologize that you could not find an answer to your question in HELP or in the Voting Manager User Guide. Our domestic support staff is available to answer your questions, Mon - Fri 9:30am - 5:30pm EST.
Contact Us at:
- support@associationvoting.com
- Online Chat below
- 1-877-8-VOTING (1-877-886-8464) extension 4. Please leave a voicemail with your name, association name, and how to reach you if we don't answer.
Related Articles
History of Support Emails
History of Support Emails We have added a new feature to our software so that you can view and manage Voter Help Requests in the Voting Manager. To find the history of support emails, go to the dashboard of your Voting Manager and click "Support ...
History of Support Emails
History of Support Emails We have added a new feature to our software so that you can view and manage Voter Help Requests in the Voting Manager. To find the history of support emails, go to the dashboard of your Voting Manager and click "Support ...
How is the Help Form on my Voting Site Managed?
90% of all Help Requests are handled by the system and an automated support email with the voter's credentials is sent to the voter. The system will match the voter with his/her credentials based on the email entered into the HELP Form. If there is ...
How is the Help Form on my Voting Site Managed?
90% of all Help Requests are handled by the system and an automated support email with the voter's credentials is sent to the voter. The system will match the voter with his/her credentials based on the email entered into the HELP Form. If there is ...
What should I use as the Support Email?
Configuration > Support Email AV provides an automated 24/7 support form to help valid voters receive login credentials. Your Voting Manager will receive a copy of these support email requests from your voters. All other support requests are ...