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How can my voters resubscribe?
If voters would like to be resubscribed, you can send them the following link to submit a resubscribe request: Resubscribe to AV Emails Please request that the voter includes your association’s unique abbreviation to help us quickly identify the ...
Adding an Empowerment Question to Your Ballot
When a member selects a proxy to vote on their behalf, it’s important to confirm whether that proxy is empowered to vote on all other business matters at an Annual Meeting that may come up, and not just the specific election. This empowerment ...
How To Setup A Runoff Election
If a runoff is needed, please reach out to support@associationvoting.com. Once your request is received, we will grant the runoff as a goodwill and notify you as soon as the site is ready. At that point, you’ll be able to begin making necessary ...
What does my organization need to provide for voter verification?
AssociationVoting will need two login credentials to successfully validate a voter for participation in an election. One of the credentials needs to be unique and the other credential can be any other identifier. For extra login security, you may ...
Can I see how a voter voted in the results?
By default, the setting for election results is set as "Anonymous". This means that you will not be able to see how voters voted in the election. If your organization bylaws permit, the voting manager can request to change that setting to "Not ...
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Demo Overview
For our demo clients, please go to the Voting Demo Overview for details on the trial account configuration. Voting Demo Overview PDF
How do I Reopen a Ballot?
In the case where a person has accidentally voted for the wrong person, abstained from everything, or made any other mistake while voting, their ballot can be re-opened to cast again. Navigate to RESULTS > WHO’S VOTED. Search for the voter to ...
Why are my voters showing as unsubscribed?
Voters will become unsubscribed if they have clicked the "Unsubscribe" link at the bottom of the announcement or reminder emails. We are required to include the unsubscribe link to meet the requirements of the CAN-SPAM Act. It is quite possible that ...
What is a group and how do I use it?
Video Instructions: Help Setting Up Groups Groups can help organize your voters into specific designated blocks (teams, regions, groups) in your election. From the Voting Manager, click on GROUPS > ADD to create a group. From here, you can also give ...
How do I Test my Vote Process?
Steps to Test Your Election Process: 1) Turn On Test Mode From the Dashboard, on the top right hand side is a button that displays the current Testing Mode status.Here, we turned Testing Mode On by clicking the Test Mode Off toggle button. The orange ...
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