Popular Articles
Demo Overview
For our demo clients, please go to the Voting Demo Overview for details on the trial account configuration. Voting Demo Overview PDF
How do I Reopen a Ballot?
In the case where a person has accidentally voted for the wrong person, abstained from everything, or made any other mistake while voting, their ballot can be re-opened to cast again. Navigate to RESULTS > WHO’S VOTED. Search for the voter to ...
Why are my voters showing as unsubscribed? Can they resubscribe?
Voters will become unsubscribed if they have clicked the "Unsubscribe" link at the bottom of the announcement or reminder emails. We are required to include the unsubscribe link to meet the requirements of the CAN-SPAM Act. It is quite possible that ...
How do I Test my Vote Process?
Steps to Test Your Election Process: 1) Turn On Test Mode From the Dashboard, on the top right hand side is a button that displays the current Testing Mode status.Here, we turned Testing Mode On by clicking the Test Mode Off toggle button. The orange ...
Election Setup Service Questionnaire & Instructions
With the purchase of our Setup Service, AV will set up your election site utilizing the election details provided to us. To collect the information, we send this questionnaire and instruction guide to ensure the election site is exactly as you would ...