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How do I add a voter to a group?
To add a voter to a group: Go to Voters > Browse Use the search bar to find the voter in the list Click Edit next to the voter's name In the Groups section of the page, select the checkbox next to the name of the group that the voter should be a part ...
How do I delete multiple voters?
If you have multiple voters that need to be deleted from your voter list, please follow these steps: Navigate to Voters > Browse in your voting manager Select the voters that you would like to remove by checking the box next to their name (see image ...
What are certified results?
AssociationVoting will certify our results to be accurate and representative of your membership votes. We will provide a signed letter of certification, voting record preserving the ballot language, and vote totals from your election, including a ...
How to Find Voters Who Have Unsubscribed or View the Bounce Report
To quickly access the bounce report to see who unsubscribed or which emails bounced from your recent campaign, please follow these steps. 1. Go to Email Announcements > Browse Campaigns 2. Find the campaign you recently sent and click "View" 3. At ...
How to Download Live Election Reports
LIVE ELECTION REPORTS If you have utilized the Live Election module, you can download your “Live Election” Reports as follows: Go to “My Elections” in the main navigation. Scroll down until you see two tabs labeled Election Snapshots and Live ...
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Demo Overview
For our demo clients, please go to the Voting Demo Overview for details on the trial account configuration. Voting Demo Overview PDF
What is a group and how do I use it?
Video Instructions: Help Setting Up Groups Groups can help organize your voters into specific designated blocks (teams, regions, groups) in your election. From the Voting Manager, click on GROUPS > ADD to create a group. From here, you can also give ...
How do I Reopen a Ballot?
In the case where a person has accidentally voted for the wrong person, abstained from everything, or made any other mistake while voting, their ballot can be re-opened to cast again. Navigate to RESULTS > WHO’S VOTED. Search for the voter to ...
How do I Test my Vote Process?
Steps to Test Your Election Process: 1) Turn On Test Mode From the Dashboard, on the top right hand side is a button that displays the current Testing Mode status.Here, we turned Testing Mode On by clicking the Test Mode Off toggle button. The orange ...
Why are my voters showing as unsubscribed?
Voters will become unsubscribed if they have clicked the "Unsubscribe" link at the bottom of the announcement or reminder emails. We are required to include the unsubscribe link to meet the requirements of the CAN-SPAM Act. It is quite possible that ...